Andres

With more than eighth years of exceptional customer service experience with five years of demonstrated expertise in deploying Salesforce solutions across Latin America, Canada, and the United States, I am a seasoned professional with a proven track record of success.

My specialized skill set includes managing Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Einstein Bots, Digital Engagement, reports, dashboards, user creation, workflow rules, permission sets, flows, process builders, products, omnichannel, and implementing industry best practices. Furthermore, I have extensive experience in database management, having worked with MySQL to manage databases.

Throughout my career, I have consistently demonstrated a strong work ethic and a commitment to exceeding expectations. I am confident that my skills and experience make me a valuable asset to any organization seeking a highly skilled and dedicated professional.

Skills: MySQL, HTML, Salesforce, Digital Engagement